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Developer Partners:
Building Innovative Communications Solutions
Third party applications built on the LignUp Platform include web telephony integration with customer relationship management applications like Salesforce.com, telephony integration with collaboration applications like Lotus Notes, in-bound and out-bound auto-attendants, pre-paid calling applications, emergency notifications, automated alerts, appointment reminders, voice message distribution lists, predictive dialers and intelligent call routing applications based on presence, simultaneous ringing and hunt group capabilities.
LignUp partners win Independent Software Venders (ISVs) to integrate real time communications into their solutions and deliver these more powerful, interactive solutions to enterprise customers.
Voice-enabling business processes with the LignUp platform:
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LiteScape Converged Solutions for Business
"LiteScape has established an industry leadership position with solutions
uniting IP telephony with pervasive enterprise communications and
collaboration tools. LignUp provides a flexible platform for building these applications as hosted services. By pairing our development expertise with the LignUp platform, LiteScape and LignUp will accelerate the adoption of converged communications that improve end-user productivity and strengthen their customer relationships."
- Farzad Naimi, CEO, LiteScape
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VoIP Enhanced Banking Customer Service Applications
"The priority of developing strong customer relationships in the
financial services industry requires that firms provide a high level of
security and interactive service to their customers. LignUp allows us to enhance this automated experience by easily integrating VoIP functionality into our offerings. LignUp-powered voice capabilities provide the human interaction essential to developing customer relationships within a highly-automated banking experience."
- Jukka Riivari, CEO & President, Meridea
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VoIP-Enhanced Enterprise, Hosted CRM
"Integrating the LignUp platform with our CRM portfolio brings the dynamic capabilities of VoIP - voice, presence and messaging communications - to companies working to better develop and manage their customer relationships. These IP telephony capabilities bring more value to each customer relationship, allowing these organizations to improve their services and grow their businesses."
- Andre Lejeune, CEO, Selligent
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insidesales.com Develops Enhanced CRM Apps
"LignUp-powered IP telephony functionality enhances our insidesales.com applications by voice-accelerating the business processes our products enable. This Web services based communications platform allows us to easily integrate voice communications into our CRM solutions, differentiate ourselves in the marketplace, and bring greater value to our enterprise customers. Using the LignUp platform gives us practically all the capabilities of a telephone company accessible through software, and, using LignUp's Web services APIs, we completed our integration in only a matter of days."
- David Elkington, CEO, Sales Team Automation
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More on how Service Providers are using LignUp Solutions.
More on how Enterprises are using LignUp Solutions.
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